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Inventory management

How Poor Inventory Management Hurts Working Capital in Pharmacies.

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Sumit Pasalkar

How Poor Inventory Management Hurts Working Capital in Pharmacies

Table of Contents

Introduction: 

Running a successful pharmacy isn’t just about stocking medicines. 

It’s about managing inventory smartly. 

In India’s competitive retail health market, small pharmacies often struggle with daily cash flow. 

One major reason? Poor inventory management.

Inventory management for pharmacy businesses is more than counting boxes. 

It affects your cash on hand, monthly expenses, and your ability to grow. 

When medicine stocks are mismanaged, either overstocked or understocked, it directly impacts your working capital. 

And when working capital is tight, even paying rent or restocking essentials becomes difficult.

Moreover, the rise of digital lending means pharmacy owners now have access to working capital loans. 

However, without proper inventory control, loans may be misused, or worse, lead to repayment stress.

In this article, we’ll explore how inefficient inventory practices quietly drain your pharmacy’s finances. 

We’ll also show how better systems can free up working capital—and how working capital loans can be used more effectively when inventory is in control.

1. What is Inventory Management in a Pharmacy?

Inventory management for pharmacy owners means having the right medicines, in the right quantity, at the right time, without wasting money.

For small and medium pharmacy businesses (MSMEs), it’s a simple system that helps you:

  • Track stock levels

Know exactly how many strips or bottles of a medicine are on your shelf.

  • Check expiry dates

Remove expired products before they become unsellable. This reduces losses and ensures customer safety.

  • Set reorder levels

Automate when to restock based on how fast a product is selling. 

This prevents overstocking or running out of essential medicines.

Why does this matter?

If you don’t manage your inventory well, you either block money in slow-moving stock or miss out on sales. 

This affects your ability to work the money you need daily to pay suppliers, salaries, rent, and buy fast-moving medicines.

In short, inventory management for pharmacy isn’t just a backend task. It’s a money-saving tool and a growth enabler. 

It also helps you make better use of working capital loans when needed.

2. Understanding Working Capital in the Pharmacy Business

Working capital is the fuel that keeps your pharmacy running every day. 

In simple terms, it is the money you have left after subtracting what you owe (payables) from what you own (current assets).

Here’s how it looks in a typical pharmacy business:

  • Stock (Inventory):

This includes all the medicines, syrups, and health products currently on your shelves. This is your money tied up in unsold products.

  • Cash:

Cash in hand or in your bank account. This is needed for daily expenses like paying staff or restocking quickly when suppliers offer good deals.

  • Receivables:

This refers to money that customers or partner clinics owe you. For example, if you supply medicine on credit to a nearby clinic or hospital.

  • Payables:

These are bills you still need to pay to medicine wholesalers, distributors, or utility providers like electricity and rent.

When these elements are balanced, your pharmacy runs smoothly. 

But if too much money is stuck in slow-moving stock or customers delay payments, your business faces a cash crunch.

That’s where working capital loans can help. 

With proper inventory management for pharmacy, you can reduce unnecessary stock holding and improve your working capital health, making you more eligible for loans and better business opportunities.

3. How Overstocking Ties Up Cash Flow

One of the biggest mistakes in pharmacy inventory management is overstocking. 

It might seem like a good idea to keep your shelves full. But in reality, it quietly hurts your business.

Here’s how.

When you overstock medicines—especially slow-moving or seasonal ones—your cash gets stuck in unsold inventory. That’s money you can’t use for other important needs like:

  • Paying supplier bills on time

Delayed payments can hurt your credit terms or lead to higher prices in the future.

  • Buying fast-moving products

If all your money is tied up in the wrong items, you may miss out on stocking medicines that are in demand. This means missed sales and unhappy customers.

  • Taking supplier discounts

Many wholesalers offer discounts for early payments or bulk deals. But if your cash is blocked in excess stock, you lose that opportunity.

This is why proper inventory management for a pharmacy is so critical. 

It frees up working capital and gives you more flexibility in day-to-day operations. 

And if you ever take a working capital loan, you’ll be able to use it more effectively, not just to sit on dusty shelves.

4. Impact of Expired or Slow-Moving Stock on Profitability

Expired or slow-moving medicines are silent profit killers in any pharmacy.

When a strip of tablets crosses its expiry date, it becomes dead stock, completely unsellable. 

You can’t return it to suppliers, and you definitely can’t sell it to customers. 

That’s a 100% loss of your investment in that product.

Here’s how this happens:

  • Seasonal Medicines:

Items like cough syrups, anti-allergy tablets, or flu medications sell quickly during monsoon or winter. But if you overstock them in summer, they may sit idle and eventually expire.

  • Low-Demand Brands:

Some medicines from lesser-known brands might offer higher margins. But if customers don’t ask for them, they end up gathering dust.

  • High-value Injections or Nutraceuticals:

These are expensive, have shorter shelf lives, and don’t move quickly. 

Keeping more than needed often results in expiry losses.

Every expired unit reduces your profit and blocks your cash. 

Moreover, it distorts your real stock value and affects working capital calculation.

This is where inventory management for pharmacy becomes essential. 

By tracking expiry dates, identifying slow movers, and setting smart reorder points, you protect your margins and improve cash flow. 

It also ensures that if you take a working capital loan, it won’t be wasted on unproductive stock.

5. Understocking and Lost Sales: A Hidden Working Capital Drain

While overstocking is a problem, understocking is equally damaging—and often overlooked.

Imagine a customer walks into your pharmacy asking for a common medicine like paracetamol or a diabetes tablet. 

If it’s not available, they’ll go straight to your competitor. 

Not only do you lose that sale, but you also lose trust. And once trust is broken, repeat sales drop.

Here’s how understocking quietly eats into your working capital:

  • Lost Revenue = Reduced Cash Inflow

Every time you miss a sale, your daily cash flow drops. With lower inflows, it becomes harder to pay suppliers, staff, rent, or even EMI on your working capital loan.

  • Poor Demand Forecasting

If you don’t study which medicines move fast in your area, you may run out of high-demand items. Underestimating demand leads to stockouts, unhappy customers, and shrinking profit.

  • Emergency Buying at Higher Prices

When you realize you’re out of stock, you may need to rush an order from a local wholesaler, often at higher prices and lower margins.

Proper inventory management for a pharmacy solves this.

By using simple tools or software to track daily sales, reorder levels, and fast-moving products, you can avoid stockouts and maintain steady sales. 

That means better working capital health, better eligibility for loans, and more profit left in your hands.

6. The Connection Between Inventory Turnover and Cash Flow Cycle

One of the most important concepts in pharmacy finance is the inventory turnover ratio, and it has a direct impact on your cash flow and working capital health.

So, what is inventory turnover?

It’s the number of times your pharmacy sells and replaces its inventory in a given period, usually a year. The formula is:

Inventory Turnover = Cost of Goods Sold ÷ Average Inventory

A higher turnover means you are selling stock quickly and getting cash back fast. 

A lower turnover means your stock is sitting idle on shelves, tying up your money and slowing down your business cycle.

Here’s how slow inventory turnover affects your working capital:

  • Delayed Cash Recovery:

The longer medicines remain unsold, the more time it takes for cash to come back into the business.

  • Extended Working Capital Cycle:

A slow turnover means you are paying suppliers but not recovering money from sales quickly. This leads to cash flow gaps and a growing need for working capital loans.

  • Increased Risk of Expiry:

The slower you move your stock, the higher the chance of medicines expiring, resulting in losses.

To fix this, pharmacies must improve inventory management for pharmacy operations. Monitor fast and slow-moving items. Keep the right stock in the right quantity. Rotate inventory regularly.

A better turnover ratio leads to a shorter working capital cycle and more liquidity to grow your business without unnecessary borrowing.

7. Common Inventory Mistakes Made by Small Pharmacies

Many small and micro-pharmacies in India still use manual methods or gut feelings to manage stock. 

Unfortunately, this leads to errors that directly affect profitability and working capital

Poor inventory practices not only result in stock imbalances but also create unnecessary reliance on working capital loans.

Let’s look at the most common inventory management mistakes:

common inventory management mistakes

Mistake

What It Means

Impact on Working Capital

Manual Tracking

Using notebooks or verbal records to manage stock

Leads to stock mismatches, missed reorders, and stockouts or overstocking

Emotional Buying

Ordering medicines based on supplier push or personal bias

Results in overstocking of slow-moving items, tying up cash

No Expiry Monitoring

Not checking expiry dates regularly

Causes dead stock accumulation and financial loss

No Data-Driven Forecasting

Not tracking fast vs. slow movers or seasonal demand

Leads to understocking of high-demand items and overstocking of low-demand ones

Poor Supplier Terms

Not negotiating for better credit days, returns, or discounts

Tightens cash flow and increases dependence on loans

No Stock Reconciliation

Not comparing physical stock with purchase and sales records

Results in shrinkage, theft, or unaccounted loss

Bulk Buying Without Planning

Purchasing too much to get an extra discount

Locks up cash, increases risk of expiry, and hurts liquidity

How does this affect working capital?

Each of these mistakes either delays cash inflow or speeds up cash outflow. 

This directly stretches the working capital cycle. As a result, many pharmacies struggle to pay rent, salaries, or suppliers on time. 

They may be forced to take out short-term working capital loans just to manage daily expenses.

Solution:

Using even a basic digital inventory management for pharmacy software can prevent most of these issues. 

It helps track expiry, maintain reorder levels, plan purchases smartly, and negotiate better with suppliers, ultimately freeing up cash and improving profitability.

8. How to Calculate Ideal Inventory Levels for a Small Pharmacy

Managing inventory smartly is critical for small pharmacies. Too much stock ties up your money. 

Too little leads to missed sales. 

That’s why calculating the ideal inventory level is a must for effective inventory management for pharmacy businesses.

A good inventory plan helps reduce unnecessary purchases, improve cash flow, and reduce your dependence on working capital loans.

Simple Formula to Calculate Ideal Inventory

Ideal Inventory = (Average Monthly Sales × Lead Time in Months) + Buffer Stock

Let’s understand each part in simple terms:

Component

What It Means

How to Calculate It

Average Monthly Sales

How much of an item do you sell each month

Look at the past 3–6 months of sales. Take an average.

Lead Time

Days it takes for the supplier to deliver the item after you order it

Convert days into a fraction of a month. For example, 10 days = 0.33 months

Buffer Stock

Extra stock kept in case of supply delays or a sudden spike in demand

Usually 10–20% of the average monthly sales. Choose based on risk level.

Practical Example

You’re trying to manage stock for a popular fever medicine (Paracetamol):

  • Average monthly sales: 200 strips
  • Lead time: 10 days = 0.33 months
  • Buffer stock: 15% of monthly sales = 30 strips

Calculation:

Ideal Inventory = (200 × 0.33) + 30  

                = 66 + 30  

                = 96 strips

So, the ideal inventory level is 96 strips for Paracetamol.

Why This Matters

  1. Avoids Stockouts: Patients won’t walk away due to unavailability.
  2. Controls Cash Flow: You don’t lock money in slow-moving or extra stock.
  3. Reduces Expiry Loss: You order only what’s needed.
  4. Improves Loan Efficiency: When you apply for working capital loans, lenders prefer businesses with strong inventory discipline.

Pro Tip:

Create a sheet with this formula for your top 50–100 medicines. Review it monthly. It will simplify your inventory management for the pharmacy and reduce the pressure to borrow frequently.

9. Inventory Management Tools & Digital Solutions for Pharmacies

Small pharmacies today face tight margins and growing competition. 

Manual stock tracking often leads to expired medicines, cash flow gaps, and urgent borrowing. 

To avoid this, adopting digital inventory management for pharmacy operations is no longer optional—it’s essential.

A smart inventory system helps you maintain ideal stock levels, forecast demand, and free up capital. 

When you reduce wastage, you reduce the need for frequent working capital loans.

Common Digital Tools for Inventory Management in Pharmacies

Tool Type

Key Features

Free / Paid

POS (Point of Sale) Systems

Track every sale, auto-update stock, and link to customer billing

Paid (Marg ERP, GoFrugal, RetailGraph)

Batch & Expiry Tracking

Monitor expiry dates, batch numbers, and apply FIFO (First In, First Out) logic

Included in most POS or pharma software

Low-Stock Alerts

Automatic alerts when medicines fall below the reorder level

Free (in Google Sheets with Add-ons), Paid in software

Digital FIFO Systems

Ensures older stock is sold first; reduces expired inventory losses

Built into advanced pharmacy POS systems

Inventory Forecasting Tools

Predict demand trends using past sales data

Paid (GoFrugal, Unicommerce), some free Excel-based options

Cloud-Based Stock Dashboards

Real-time inventory access across multiple stores/branches

Paid (PharmaRack, Zoho Inventory)

Barcode Scanning Apps

Fast billing and real-time stock sync

Free (Basic apps), Paid (Advanced integrations)

Free Tools That Work for Small Pharmacies

Free Tools That Work for Small Pharmacies

  1. Google Sheets + Add-ons

Create custom stock dashboards using free templates. Add stock alerts using tools like “Google Apps Script.”

  1. PharmAssist App

Free Android app for small pharmacy inventory management.

  1. Marg ERP Lite (Free Trial)

Offers POS, expiry tracking, and invoicing for smaller setups.

Why Use These Tools?

  • Save Time: Reduce manual errors and speed up stock audits.
  • Avoid Expiry Losses: Use FIFO to move older batches first.
  • Plan Better: Know exactly when and what to reorder.
  • Improve Credit Usage: When inventory is well-managed, your working capital loans are used more productively, not wasted on dead stock.

10. Strategies to Improve Inventory & Free Up Working Capital

Managing inventory is not just about stocking up on medicines’s about maximizing cash flow while ensuring availability. 

Poor inventory management locks up funds that could be used for better purposes, like paying suppliers, salaries, or even reducing the need for working capital loans.

Here are practical strategies to improve inventory management for pharmacy businesses and unlock tied-up capital.

1. ABC Analysis: Prioritize What Matters Most

ABC analysis is a technique that helps you classify inventory based on value and movement:

  • A-items: High-value, fast-moving (e.g., insulin, BP medicines)
  • B-items: Moderate value or average movement (e.g., multivitamins)
  • C-items: Low value, slow-moving (e.g., seasonal or niche products)

Focus on tight control of A-items and reduce excess C-items.

2. Just-In-Time (JIT) Ordering

Instead of overstocking, align your orders with actual demand. With better forecasting and vendor relationships, you can:

  • Place smaller, more frequent orders
  • Avoid tying up money in inventory
  • Respond quickly to demand changes

This improves cash flow and reduces waste.

3. Negotiate Better Supplier Terms

Your suppliers can be your financing partners. Negotiate:

  • Longer credit periods
  • Bulk discounts
  • Return policies on unsold/expired goods

This reduces upfront cash needs and matches your income cycle.

4. Bundle Slow + Fast Moving Products

To move slow stock:

  • Offer combo packs: e.g., fever meds + immunity boosters
  • Add low-demand products with high-demand ones at discounts
  • Run monthly schemes to push slow movers

 Bundling clears shelf space and improves cash rotation.

5. Align Inventory with Credit Cycle

Your cash inflow from customers and credit from vendors should align with stock purchases. Use data to:

  • Time large purchases after insurance payments are received
  • Pay vendors only after selling off a certain percentage of stock

This ensures your working capital cycle stays lean and efficient.

6. Avoid Emotional or Impulse Buying

Pharmacy owners often order excess stock based on:

  • Doctor influence
  • One-time demand
  • Attractive offers

Stick to data. Analyze what sells. Reduce risk by avoiding bulk orders on new, unproven products.

Smart buying = smart saving.

7. Automate Reordering Using Software

Use POS or stock-tracking tools to:

  • Set reorder levels
  • Get low-stock alerts
  • Schedule restocks in sync with sales data

 Automation prevents both overstocking and understocking.

8. Review Inventory Monthly

Make it a practice to:

  • Review expiry reports
  • Track non-moving stock
  • Match stock levels to sales data

Set KPIs like Inventory Turnover Ratio and track them monthly.

Conclusion

In the pharmacy business, cash is king, but stock can easily become a silent cash drain if not managed well. 

Poor inventory management for pharmacy businesses leads to locked capital, missed sales, expired losses, and eventually, the need for unnecessary working capital loans.

We’ve seen how:

  • Overstocking ties up money you could have used to restock fast-moving drugs or pay vendors.
  • Expired and slow-moving inventory directly impacts profitability.
  • Understocking means lost customers and reduced cash inflow.
  • Slow inventory turnover stretches your working capital cycle, reducing liquidity.
  • Manual tracking, poor forecasting, and emotional purchasing are common but avoidable pitfalls.

On the flip side, you can reverse this cycle by applying simple but powerful strategies:

  • Using ABC analysis to prioritize purchases,
  • Automating stock reordering with POS tools,
  • Negotiating smarter credit terms with suppliers, and
  • Syncing your inventory cycle with your receivables.

The goal isn’t just to reduce stock but to optimize it, keeping just the right amount of the right products at the right time. 

This reduces your reliance on working capital loans and keeps your pharmacy financially agile.

By tightening inventory control, small pharmacies in India can unlock tied-up cash, reduce risk, and grow with greater confidence.

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